ku966 Privacy Policy — How We Handle Your Personal Data

Your privacy matters to us. This policy explains what data ku966 collects, why we collect it, and how we keep it secure.

1. Introduction

Last updated: January 2026

ku966 ("we", "us", "our") operates the online gaming platform accessible at ku966.vip and is committed to protecting the personal data of all registered players and visitors ("you", "your"). This Privacy Policy describes the types of personal data we collect, the purposes for which we process it, how we store and protect it, and the rights available to you in relation to your personal data. Please read this policy carefully before registering an account or using any part of the ku966 platform.

By creating an account on ku966, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and processing of your personal data as described herein. If you do not agree to this policy, you must not use the platform. This policy applies to all users of ku966, including visitors who have not registered an account but whose browsing data may be collected through cookies and similar technologies.

Scope: This policy covers all personal data collected through the ku966 website, mobile browser experience, customer support interactions, and payment processing. It does not cover third-party websites or services linked from the platform — those are governed by their own privacy policies.

2. Information We Collect

ku966 collects personal data through different channels and for different purposes. The categories of data we collect include the following:

Identity and Contact Data

Your full name, date of birth, Bangladesh mobile number, and email address (if provided). This information is collected during account registration and is used to verify your identity and maintain your account.

Financial and Payment Data

Transaction records including deposit amounts, withdrawal requests, payment method identifiers (e.g., bKash wallet number, Nagad number), and transaction timestamps. ku966 does not store full payment credentials — these are handled by your payment provider directly.

Technical and Device Data

IP address, browser type and version, device type (Android or iOS), operating system, screen resolution, time zone (Bangladesh Standard Time, UTC+6), and pages visited within the ku966 platform. This data is collected automatically when you access the site.

Cookies and Session Data

Session identifiers, preferences stored locally in your browser, and analytics cookies used to understand how players navigate the platform. See Section 8 for full details on our use of cookies.

Gaming Activity Data

Betting history, game session duration, wagering patterns, bonus usage, and win/loss records associated with your account. This data is used to provide your gaming service, detect fraud, and fulfil responsible gaming obligations.

3. How We Use Your Information

ku966 processes your personal data for specific, legitimate purposes only. We do not sell your personal data to third parties. The purposes for which we use your data include:

  • To create, manage, and maintain your player account, including processing deposits and withdrawals in BDT via bKash, Nagad, Rocket, and Upay.
  • To verify your identity and age in accordance with our 21+ age policy and KYC obligations.
  • To provide and improve gaming services, including cricket betting, live casino, slots, and crash games on the ku966 platform.
  • To detect and prevent fraud, money laundering, multiple account abuse, and other prohibited conduct as described in our Terms and Conditions.
  • To send account-related communications such as transaction confirmations, security alerts, and service updates. These are not marketing messages and cannot be opted out of while your account is active.
  • To fulfil our responsible gaming obligations, including monitoring betting patterns for signs of problematic gambling and providing access to self-exclusion tools.

ku966 does not use your personal data to build profiles for sale to advertisers or data brokers. Any analytics we conduct are for the purpose of improving the platform experience for Bangladesh players specifically.

ku966 processes your personal data on one or more of the following legal bases, depending on the specific processing activity:

  • Contractual necessity: Processing required to fulfil our obligations under the account agreement, including managing deposits, withdrawals, bets, and bonuses.
  • Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and service improvement — where these interests are not overridden by your rights.
  • Consent: Where you have expressly opted in to receive promotional communications about bonuses, seasonal offers (e.g., Eid, BPL season), or new features.
  • Legal obligation: Processing required to comply with applicable laws, including anti-money laundering obligations, age verification requirements, and responses to lawful requests from competent authorities.

5. Sharing Your Information

ku966 does not sell, rent, or trade your personal data. We may share your information with third parties only in the following limited circumstances:

  • Payment processors: We share transaction-relevant data with bKash, Nagad, Rocket, and Upay to process your deposits and withdrawals. These providers handle your payment credentials under their own privacy and security frameworks.
  • Game providers: Game session data (e.g., bet amounts, game outcomes) is shared with game providers such as Pragmatic Play, Evolution Gaming, and others as necessary to deliver game content and resolve disputes.
  • Legal and regulatory authorities: We may disclose your information to law enforcement, regulatory bodies, or other competent authorities where required by applicable law or where we have a good-faith belief that disclosure is necessary to protect the rights, property, or safety of ku966, its players, or the public.
  • Service providers: We may engage trusted third-party service providers (e.g., hosting, analytics, fraud detection) who process data on our behalf under contractual data protection obligations.
No sale of data: ku966 will never sell your personal data to advertisers, data brokers, or any other commercial third party. Any sharing described in this section is limited to what is strictly necessary to operate the platform and comply with legal obligations.

6. Cookies and Tracking Technologies

ku966 uses cookies and similar tracking technologies to operate the platform, remember your preferences, and understand how players use the site. A cookie is a small text file placed on your device when you visit ku966. Cookies do not contain your password or payment details.

We use the following categories of cookies on the ku966 platform:

  • Essential cookies: Required for the platform to function. These include session authentication cookies that keep you logged in and security tokens that protect your account. These cannot be disabled without breaking core platform functionality.
  • Functional cookies: Used to remember your language preference and other optional settings you have configured within your account.
  • Analytics cookies: Used to collect aggregated, anonymised data about how players navigate the platform — which pages are most visited, session duration, and feature usage. This data helps us improve the platform for Bangladesh players.

You can control non-essential cookies through your browser settings. Disabling analytics cookies will not affect your ability to play games or access your account. However, disabling essential cookies may prevent the platform from working correctly. Most modern Android and iOS browsers allow you to manage cookies through the browser settings menu.

7. Data Security

ku966 takes data security seriously. We implement industry-standard technical and organisational measures to protect your personal data from unauthorised access, accidental loss, destruction, or disclosure. All data transmitted between your browser and the ku966 platform is encrypted using SSL (Secure Sockets Layer) technology. Passwords are stored as cryptographic hashes — your actual password is never stored in plain text on our servers.

Access to your personal data within ku966 is restricted on a need-to-know basis. Only staff members whose role requires access to player data are granted that access, and all such staff are subject to confidentiality obligations. We conduct periodic reviews of our security practices to ensure they remain appropriate for the risks involved in operating an online gaming platform serving Bangladesh players.

Security reminder: No security system is completely impenetrable. In the unlikely event of a data breach that affects your personal data, ku966 will notify you as soon as reasonably practicable and take all necessary steps to mitigate any harm. You also play a role in keeping your account secure — never share your password or account credentials with anyone, and contact our support team immediately if you suspect unauthorised access.

8. Data Retention

ku966 retains your personal data for as long as your account is active and for a period thereafter as required to fulfil our legal and regulatory obligations. Specifically: account registration data and identity verification records are retained for a minimum of 5 years from the date of account closure; transaction records (deposits, withdrawals, betting history) are retained for a minimum of 5 years from the date of each transaction; communications with our support team are retained for 3 years from the date of the interaction.

When your personal data is no longer required for any of the purposes described in this policy, ku966 will securely delete or anonymise it. Where full deletion is not immediately possible (e.g., backup systems), the data will be isolated and protected until deletion is feasible. You may request early deletion of your data subject to our legal retention obligations — see Section 11 for your rights.

9. Your Data Rights

You have the following rights in relation to the personal data ku966 holds about you. To exercise any of these rights, please contact our support team using the email address in Section 15. We will respond to all verified requests within a reasonable time.

Right to Access

Request a copy of the personal data we hold about you.

Right to Rectification

Ask us to correct inaccurate or incomplete personal data.

Right to Erasure

Request deletion of your data, subject to legal retention requirements.

Right to Object

Object to processing based on legitimate interests, including direct marketing.

Right to Portability

Receive your data in a structured, machine-readable format where technically feasible.

Right to Restrict

Ask us to limit how we use your data in certain circumstances.

ku966 will not discriminate against you for exercising any of these rights. Where a request cannot be fulfilled in full due to a legal obligation, we will explain why and advise on any alternative steps available to you.

10. Payment Processor Data Handling

When you make a deposit or withdrawal using bKash, Nagad, Rocket, or Upay, the transaction is processed directly between you and that payment provider. ku966 receives confirmation of the transaction (amount, timestamp, reference number) but does not receive or store your full mobile banking credentials, PIN, or wallet password. Each payment provider operates under its own privacy policy and security framework. ku966 is not responsible for the data practices of these third-party payment services.

ku966 recommends that you review the privacy policies of bKash, Nagad, Rocket, and Upay independently to understand how they handle your payment data. If you have concerns about a transaction processed by one of these providers, contact their respective customer support teams directly.

11. Children's Privacy and the 21+ Rule

ku966 is strictly an adults-only platform. The minimum age to register and use any part of the ku966 platform is 21 years. ku966 does not knowingly collect personal data from individuals under the age of 21. If we discover that personal data has been collected from a person under 21, we will immediately close the associated account, delete all related personal data, and void any transactions or winnings associated with that account.

Parent or guardian notice: If you believe a person under the age of 21 has registered an account on ku966 or is using a registered account without authorisation, please contact our support team immediately at [email protected]. We will investigate and take appropriate action, including permanent account closure, without delay.

12. Changes to This Privacy Policy

ku966 reserves the right to update or amend this Privacy Policy at any time. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered players via the contact details held on their account. We encourage you to review this policy periodically to stay informed about how we protect your data.

Your continued use of the ku966 platform after any change has been published constitutes acceptance of the revised Privacy Policy. If you do not agree with any change, you must stop using the platform and may request account closure by contacting our support team. The current version of this policy is always the one available at ku966.vip/privacy-policy.

13. Contact Us

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about how ku966 handles your personal data, please contact our support team. All privacy-related enquiries will be handled confidentially and responded to as promptly as possible. Our support team is available 24 hours a day, 7 days a week.

Email: [email protected]

Your Privacy, Our Commitment

ku966 is built for Bangladesh players — secure, transparent, and respectful of your data at every step.

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21+This service is for adults aged 21 and above only. Please gamble responsibly.